Within 30 days of your purchase, if you find your product online for a lower price, please forward documentation to our Customer Service. We take pride in our relationship with our brands and work with them to guarantee that you receive the finest quality products at the lowest possible price.
Include The TOTAL Price:
The price we are looking to match or beat is the combination of the actual price of the item, plus the shipping & handling costs. So, when you give us the competitor's price, include the product price plus their S&H, and any taxes they are charging. It is very possible that when you add all of that up, our total price may already be better than theirs. But if that's not the case, then we will match or beat their total price if it is reasonable.
In Order To Match or Beat The Price...
We need to know which company is offering that price and for how much. If it's another online dealer, we need to see that price on their web site, or a written agreement that they offered you that price. That agreement can even be in an email they sent to you. As long as you can provide us with this necessary information, we can match or beat their price, which is what we would like to do for you.
NOTE: We reserve the right to *Not* match or beat a competitor's price if their price is so ridiculously low, that we make little or no profit on the transaction.
Our Low Price Guarantee applies to the exact item that you purchased, excludes closeouts, auctions, one of a kind items, manufacturer-owned sites, and/or warehouse club pricing.